This is a guest post by Brian Tracy. Author of Full Engagement!: Inspire, Motivate, And Bring Out the Best In Your People Almost all successful and happy people are good conversationalists. They have developed an ability to communicate naturally and spontaneously with...
I recently read Ellen Galinsky’s article in Harvard Business Review, “Getting Beyond Fear”. The author refers to a situation in which a woman is about to make her first presentation to her Board of Directors on the importance of diversity in the...
One of the exercises in my GPS Your Career workshop is to identify characteristics that differentiate you and contribute to your success. Last week when I delivered this workshop at MIT, someone asked the question, “What if your strengths are perceived by some...
Good stories captivate us. They grab our attention and focus. They transport us to another place and time where our imagination is free to roam and play. Everyone loves stories. We are mesmerized by good storytellers, and we love to tell our own stories. After all, we...
As kids, we played the game of telephone and thought it was funny to hear how the original message changed as it was passed along from one person to another. In business, no one laughs when communication fails, and projects and teams fall apart as a result. Direct and...
Basic sales training instructs us to use what are called WIIFM’s, “What’s In It For Me?” statements. WIIFM’s focus our sales efforts on how our product or service benefits the customer. They are meant to shift our mindset from our own...
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