Do We Need to Be Selfish to Be Successful?

When we came into this world as infants, we were very focused on having our immediate needs met. Life was simple. With more “socialization”, we began to respond to those around us and our thoughts turned outward. Our parents, friends, and teachers were...

Good Selling is Good Service. Good Service is Good Selling

What does good selling have in common with good customer service? EVERYTHING. Exceptional selling and exceptional customer service require a focus on the customer. Focusing on the customer makes the customer feel important and valued and when they feel important and...

Identify Your Gremlins: What Holds You Back From Success?

What are gremlins, anyway? Gremlins are those nasty little voices inside your head that constantly put you down and remind you that in some way, shape, or form, you are not good enough. These gremlins are powerful little creatures that live and often thrive in your...