Lead Yourself to Success

I am often asked about my own corporate career path and how I made the successful transition from manager to executive. There is, of course, no one answer or formula for success. Everyone has their own story about how they navigated their way to the top. Some women...

Identify Your Web of Influence

Years ago, I went through a training program on customer retention that emphasized the importance of identifying a web of influence within a client account. The web of influence not only included the main contact or champion, but other individuals within the company...