Whenever I hear people talk about re-discovering their inner child, I have noticed more often than not that it’s about connecting with the innocence and joy of childhood. Usually the quest to re-discover our inner child is focused on incorporating more...
In 1986, an article in The Wall Street Journal by Carol Hymowitz and Timothy Schellhardt first introduced the term Glass Ceiling. The illustration that accompanied the article showed a woman in a business suit pushing up against a glass barrier. After that article,...
Do you ever wonder how elite athletes like Tiger Woods or Roger Federer stay focused; how they manage to maintain their peak performance? I marvel at their ability to recover after a bad shot or a lost match; their resilience and ability to let go and forget their...
Years ago, I went through a training program on customer retention that emphasized the importance of identifying a web of influence within a client account. The web of influence not only included the main contact or champion, but other individuals within the company...
I read a very interesting article recently in The Boston Globe called, “The Female Advantage. A New Reason for Businesses to Promote Women: It’s More Profitable”. http://www.boston.com/bostonglobe/ideas/articles/2009/05/03/the_female_advantage/ The...
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