This week marks the first anniversary of my radio show, Head over Heels. Now, fifty two weeks later, more than fifty interviews later, and more work than I ever anticipated, the radio show has taken on a life of it’s own. One year ago, I was open to trying...
We have so many different technologies available these days that make communication easier: telephones, mobile phones, email, voice mail, and texting. Social media sites such as Twitter help everyone stay continually informed of our every move and activity. It seems...
In her book, No Ceilings, No Walls, author Susan Colantuono says: As essential as it is to understand the business of business, it is necessary but insufficient. You not only have to have business strategic and financial acumen, you must also be able to demonstrate it...
Yesterday I attended a meeting for a local organization and we were discussing business as usual when a colleague of mine made the comment that someone’s “nose was out of joint” because of a certain interaction that had occurred earlier in the week. That got me...
Assertive communication is speaking up appropriately for oneself while considering the needs, wants, and rights of others. The verbal characteristics of assertive communication are clear, direct, and honest statements of feelings and the use of “I”...
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